Complementary Medical Practitioners

The Challenge

Our client, a multi discipline practice employed up to 12 full and part time practitioners. There were times during the day when more than one receptionist was required – calls could last for several minutes whilst callers discussed issues and the receptionist booked in the caller to the most appropriate practitioner.

The Solution

Using Star for overflow calls has negated the need for a second receptionist; so a potential cost of up to £1600.00 a month now costs on average £285.00. Plus no worries about holidays