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Welcome to Our Blog

Information, news, Press and updates from your Stars!

Does Face-To-Face Still Have A Place In The Digital Age?

Last week STAR exhibited at the Northamptonshire Business Expo in Corby.  It’s always been notoriously hard to know how much business (if any) to attribute directly to this kind of event.  Are we just showing our faces and pressing the flesh?  Or looking to find...

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Adding New Services and Feeling The Love

STAR Virtual Introduces New ‘Back Office’ Services We have recently added a small suite of Virtual PA and Admin capabilities, in addition to what you already know us for: Virtual Telephone Reception, Virtual Switchboard and Diary Management. We had been...

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Our most recent new client called us “Life-Savers”

Nice client feedback, yes?  We haven’t had time yet to write up the case history of why we’ve made such a difference to her company.  More later. In the meantime, here’s another nice bit of feedback from a different client, which has prompted some of our other...

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It Ain’t What You Say …

It’s The Way That You Say It … I’ve always been fascinated by the topic of communication.  Whether that’s a great book or movie, a memorable advertising slogan, or a ‘simple’ conversation between two human beings. And we get lots of conversations at STAR. ...

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Outsource My Phone Calls? Don’t Be Daft …

First, the Bad News …   Having worked in Customer Services and Marketing in various capacities for over 30 years, we’ve marketed products and services for hundreds of clients, big and small.  And yet … marketing our own stuff has often presented us with...

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What Have The Queen, George Clooney and Rihanna Got In Common?

We wish we had a pound for every time a budding entrepreneur has said words to the effect of: “I hate picking up that “****ing phone!”  If you have a great product, and you’re sure the world wants to know about it, but you gaze at the phone with dread … look no...

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Scaling up: 7 Tasks That Small Businesses Could Outsource

Time vs productivity has always been an ongoing challenge for small businesses. If you’re looking to scale up, but lack of man power, hours and expertise is hindering you, then here are 10 tasks that you can outsource immediately to achieve your dreams. How to scale...

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Say good bye to unwanted sales calls

If you’re getting continuously bugged by sales calls – join the club.  From Accountants to Zen Masters via electricity suppliers, telecoms experts, IT companies, under floor heating suppliers and heavens know what else, the number of companies punting for work...

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Specialists for Specialist Jobs

Outsourcing as we know it goes way back to the industrial revolution (1750 to 1900 for the non-historians).  It probably existed as a business process since time immemorial. And whilst in our era it started with manufacturing, there are now a plethora of products and...

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5 Top Tips to Kick-Start 2017 (and Avoid Burn-Out)

Stress and running your own business go hand in hand. The day-to-day lifestyle takes its toll. Getting a business off the ground is hard work and can make many of us prone to exhaustion. Your success depends to a large degree on your ability to maintain stamina over...

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