Last month, whilst our osteopath clients were mending joints, tendons, ligaments and bones we handled all their call answering and appointments diaries, and:
- Made well over 230 appointments from phone enquiries
- Made 12 appointments from web enquiries – we called the potential clients and made first contact
- Changed more than 40 appointments
- Gave directions to 6 first-time patients who were lost
- Sent out 48 reminders about forthcoming appointments (not all our clients use this facility)
And generally we made our clients’ lives considerably easier, so much so that two were able to take an additional early holiday as well as the usual.
A single practitioner client now has freed-up time to see up to 2 more clients a day, and at £40.00 a session this can make her as much as £1,600 extra a month – and all for an outlay with us of less than £150.00.
To have a conversation about how we gain you precious time to spend with your clients (or on extra holidays) please call Bryan or Kieron on 01933 462 130.